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Cat Toys | Pet Cat Toys | Three Levels Tower Tracks Disc Cat Intelligence Amusement Triple Pay Toys Ball Training Amusement Plate

59 reviews
100% of buyers enjoyed this product! 1945 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.gartenpets.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

59 reviews
100% of buyers enjoyed this product!
5 stars
(59)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
E***A
verifed buyer
25 Jun 2021

I recommend, a cool toy. Cats have a new occupation.

C***d
verifed buyer
18 Jun 2021

Fast delivery, good packaging. Thanks!

E***n
verifed buyer
14 Jun 2021

Классная игрушка! МНЕ понравилась)))) надеюсь, котятам тоже зайдёт. Пришла, на удивление, целая и нигде даже не погнулась. Собирается легко. Для котят самое то.

O***r
verifed buyer
14 Jun 2021

Very fast delivery-14 days. Cat liked it!

Customer
verifed buyer
30 May 2021

Not yet. She's in disassembly. I'll collect, I'll add a review.

L***G
verifed buyer
28 May 2021

Super Toy!!! A cat, more precisely a kitten, is played with great pleasure! Came not damaged!!! There is no smell!!! Delivery to Germany was carried out in 10 days!!! Seller recommend!!!

M***o
verifed buyer
27 May 2021

Item arrived very fast and in excellent condition. Excellent store, highly recommend. My cat is love this toy.

E***a
verifed buyer
26 May 2021

Nice toy. True, the bottom ball cat pulls out with ease.

A***a
verifed buyer
25 May 2021

Everything is great! Price, quality, fast delivery! I like the cat!

J***a
verifed buyer
19 May 2021

I didn't. The store himself offered to return the money. Thank you. I recommend for honesty!

K***a
verifed buyer
11 May 2021

Shipping fast. I ordered 24.04.21, the Mail was 10.05.21. Total 17 days to Belgorod region. The toy is worthy of packing, came whole, equipped completely. Cats are appreciated. Thanks store

V***v
verifed buyer
11 May 2021

Our cat is in the vosborg. I just put it on him for 10 minutes for the ears about to scream. Even forgot about dinner))))

I***a
verifed buyer
10 May 2021

The game is cool, yakysna. The reception is low. Vistachilo gratiya dietini-m on 10, and Kotu hvilin 5))) on the central reception to the non-Nickel City. Stop. I watched the reception, I did not bother) I went to schvidko

N***
verifed buyer
6 May 2021

Koteyka appreciated. Despite the fact that enough adult

A***a
verifed buyer
3 May 2021

Very well packaged with good protection. Easy to Assemble.

A***
verifed buyer
27 Apr 2021

At us in the country very often steal parcels on Pochta, at first this toy did not reach me, but the store was just wonderful! Itself worried that the goods did not reach and offered me a solution to the problem! For which I am very grateful to him! Everything came whole, well packed! I strongly recommend this store! Here are wonderful, attentive, customer-oriented sellers! I will still order with great pleasure!

G***h
verifed buyer
26 Apr 2021

To Kiev in about three weeks. The toy is cute, odorless. One of the levels is slightly curved, but it's critical)). Seller recommend. Thank you very much!)

R***r
verifed buyer
26 Apr 2021

A toy for a cat received, very quickly. Everything is fine, but I had to collect.

E***a
verifed buyer
26 Apr 2021

Corresponds to the description. Cats are not interested yet

Y***a
verifed buyer
24 Apr 2021

Excellent Toy, cats are having fun! Came whole, well packed!

R***r
verifed buyer
20 Apr 2021

I liked the cat and the dog, of course it was a little deformed (I handed out 1 ball) but with the help of a hair dryer everything was eliminated. Thank you.

O***o
verifed buyer
19 Apr 2021

Toy Super!!! I recommend the store and thank you!)

I***a
verifed buyer
19 Apr 2021

Came quickly, about two weeks, the cat liked it.

A***s
verifed buyer
15 Apr 2021

He got here pretty fast. And from what it looks like, we 've triumphered. Cats love it

K***a
verifed buyer
10 Apr 2021

Expresowa delivery in 10 days... Bottom stress dropped but think that as tighter the sklei it should be OK.

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