We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cat fully like our states.♡
At the moment it goes very well, keeps cats entertained and every hour and a half gets alone for a quarter of an hour. I arrive in a day
As your description, the brochure of your use introduction comes in English, but it's a matter of plugging it into the electric current and pressing the power button and ready, in the brochure it says it has 3 ways of use, slow automatic, fast automatic and manual to create the pattern itself, Everything works properly, 15 minutes on and then automatically turns on after an hour, my cats played just like the dog.
The parcel came for our country quickly enough, in three weeks. Packed neatly, very carefully, when sent, nothing was crumpled. The toy works only from the network, or only from batteries. There is no battery, despite the USB cable. This is written by the store in the description, but who reads it, seeing that there is a USB cable. In the toy different modes. There are different laser point motion speeds. And you can make different amplitude of movement-o with games. I did not communicate with the seller, because there were no problems. Cats to the seller, too, did not write claims.
Cool toy, kotem really like. I hope it will last a long time.
Отличная игрушка, классно, что может работать от зарядки
The BEST!! my three cats plays with it all the time - it is great! they all love it - recommend it for a great time for cats - automatically starts and stopped and with different programs for the controller to simulate the cat to chase it. Great toy - Recommend Store and product. will buy more.
Quality, good product. Came, as promised in 7 days. My cat is calm and little mobile, so there is no special delight. For her, the beam moves too quickly, and as it turned out to be more interesting to play with something material. But for more mobile cats/cats will go on Hurray. The device is easily programmed, charging both from the cord, and from 4 finger AA batteries.
It's almost perfect hehehe, so it would be ideal to have several patterns and to change on every break. Otherwise it's great, I don't know if my cats will get tired, for now and after several days of use they still play hunting. For just and for a while it reconnects. It has a certain buzz, small, but thanks to that my cats are put on alert and looking for the XD point I recommend ahhh goes to batteries or plug. Perfect