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Cat Toys | Interactive Cat Feather Toy Feather Teaser Stick Wand Pet Retractable Bell Refill Replacement Catcher Product for Kitten

83 reviews
100% of buyers enjoyed this product! 3269 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.gartenpets.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

83 reviews
100% of buyers enjoyed this product!
5 stars
(83)
4 stars
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3 stars
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Buyer
Review
S***k
verifed buyer
29 Jun 2021

Cool toy. telescopic. With the bell. Made qualitatively. The cat is delighted. Recommend

M***j
verifed buyer
29 Jun 2021

Super, cats love it

H***h
verifed buyer
28 Jun 2021

Cool toy, cats are satisfied)

K***o
verifed buyer
26 Jun 2021

Moi Koti is just in the grip :) gratiya duzha зручno, the lure on the bait is not voiceless and to finish on the outside, so I the the

T***o
verifed buyer
26 Jun 2021

Nice, colorful. Quality adekwatna for money. Cat likes

L***e
verifed buyer
26 Jun 2021

It came fast. It's your favorite toy, the thread that binds the cane is like the yarn for the windows. He loves it, but I recommend not to leave him alone (whenever he plays supervised) because although it hasn't happened to him sometimes it seems like he's going to get tangled. Everything perfect

A***a
verifed buyer
25 Jun 2021

Все классно

A***s
verifed buyer
23 Jun 2021

quick shipment, well packed, and came with some cute bonus stickers and mini toys. Will order again when my cats finish destroying these ones! :)

T***a
verifed buyer
22 Jun 2021

Удочка обалденная, кошка играет уже неделю. Только хрупкая очень, ручка сразу отломалась

C***r
verifed buyer
20 Jun 2021

Just what I wanted. Love it!

A***E
verifed buyer
17 Jun 2021

My cat love it! Well made and very flexible just like a real fishing pole.

Customer
verifed buyer
15 Jun 2021

longer than expected but cat LOVES it

J***K
verifed buyer
11 Jun 2021

it shipped very fast and my cats love it :)

A***a
verifed buyer
7 Jun 2021

As described. thank you for the presents :)

Customer
verifed buyer
28 May 2021

this is very good toy

Customer
verifed buyer
28 May 2021

Cat loved this too plus this is one of the products that got upgraded for combined package. So one package had 4-5 products in it which made the waiting even less and gave the cat more toys to play with.

A***.
verifed buyer
25 May 2021

Approved by cat - the fishing wire might NOT be strong enough to survive the attacks of a bengal cat... but worth it.

V***e
verifed buyer
21 May 2021

Thank you very much!Fast delivery

E***a
verifed buyer
16 May 2021

This is the best toy ever. We order for the second time. Cats go crazy, no teasing like this. Even as a gift there were 2 soft balls by the type of pompoms, the kitten from them is also delighted, drives them constantly. In general, I recommend!

V***n
verifed buyer
16 May 2021

A good toy, thanks for the ride from the store)

M***a
verifed buyer
14 May 2021

very happy with item. all as described. delivery time- about a month to Ireland.

K***v
verifed buyer
13 May 2021

This fishing rod is just fire! The cat is dragging from her. Crazy! Quality at altitude! Carbon is still the one :)

A***k
verifed buyer
13 May 2021

Супер, кіт просто в захваті! Рекомендую продавця, доставка 2-3 тижня.

Y***l
verifed buyer
13 May 2021

Cat loves it!

Customer
verifed buyer
12 May 2021

All as the description. The shop give me some cute stickers and little balls too, thanks❤️

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