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Cat Toys | Cat Toys Online | Cat Toys For Indoor Cats

20 reviews
100% of buyers enjoyed this product! 7929 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.gartenpets.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
A***i
verifed buyer
25 Jun 2021

Charm my cat

O***k
verifed buyer
22 Jun 2021

Отличный продавец и игрушка качественная, коту зашло с пером, с мячиком пока не пробовали, внутри вложен шарик с кошачьей мятой Доставка Ооооочень быстрая

O***a
verifed buyer
19 Jun 2021

The parcel came in 27 days in Rostov on Don. Many thanks to the store! Yes!!! Thank you very much for returning Ali Express bonus money. Who wants to receive from orders up to 90% refund and earn from the partner program, please go to this link of the specified QR code, register and receive cashback.

S***s
verifed buyer
19 Jun 2021

Good toy, I thought it was a little bigger. Cool, cats have not yet understood how to play it)) will deal with)))

E***u
verifed buyer
17 Jun 2021

It looks awesome! I'm sure he'll play with it a lot!

W***n
verifed buyer
11 Jun 2021

Is lang move been and sat bad packaged. Box was totally piece. Product was still very happy.

P***r
verifed buyer
7 Jun 2021

Dotarło in good condition. Fast delivery. First day cat the bawił now somehow do not see.

V***r
verifed buyer
5 Jun 2021

Vaig fer aquesta comanda el dia 23 de maig i la vaig rebre el dia 1 de juny. L'article ha vingut en perfecte estat. És una joguina molt divertida i la meva gateta no para de jugar. Estic molt contenta!!! :)

A***s
verifed buyer
2 Jun 2021

Unfortunately came the goods broken to, see photo. Bad packaging

I***a
verifed buyer
29 May 2021

Fast delivery, to the store many thanks for the speed, I recommend! Cool, suitable for description. SEALs like it. The box is broken, but it's to the "mail"...

M***l
verifed buyer
3 May 2021

The toys are accurate to the image, very nice arrived a week earlier than expected, very well packed and in perfect condition congratulations to the store. Thank you!

A***i
verifed buyer
9 Apr 2021

Very cute, appreciated now its from the cat that dog

M***s
verifed buyer
30 Mar 2021

Arrived very fast, good quality, very kind store loved my michi

N***a
verifed buyer
19 Mar 2021

Thank you so much! The cat really liked it! Everything corresponds to the description! Recommend.

Y***r
verifed buyer
18 Mar 2021

It arrived in Japan in 15 days. Thanks for the quick arrangements! A good store

Y***k
verifed buyer
6 Feb 2021

To Polish 2 weeks. Toy cool but cat not Jara is this...

M***m
verifed buyer
27 Jan 2021

Delivery in 15 days the product very well I'm very happy my cat likes it thank you to the stores for its seriousness have been effective sellers 5 stars

3***r
verifed buyer
26 Jan 2021

Well Packaged has come in great condition my cat loves it is still playing since we received it this morning

N***a
verifed buyer
21 Jan 2021

He loved my cat since I was uncovering it.

O***o
verifed buyer
14 Jan 2021

Toy quality, really liked me and my cat :-) Recommend

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