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Cat Collar | Best Cat Collar | Cat Collar Personalised

80 reviews
100% of buyers enjoyed this product! 2814 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.gartenpets.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

80 reviews
100% of buyers enjoyed this product!
5 stars
(80)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
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Buyer
Review
M***v
verifed buyer
11 Jul 2021

Good, quality collar. Recommend.

A***v
verifed buyer
10 Jul 2021

Sent quickly, looks like in the photo, the inscription is etched with something Brown...

Customer
verifed buyer
9 Jul 2021

Cool collar. Everything was done as requested, I'm happy. Recommend store

M***k
verifed buyer
28 Jun 2021

Super workmanship, now Cat is the most important for District :)

S***a
verifed buyer
25 Jun 2021

My taksenok grew up, we order the second collar from this store. The quality is excellent, very soft, does not abrasion, wore the first 9 months, looks like new. Engraving clear, delivery fast, track tracked. It is a pity that you can not put 10 stars. Thank you so much.❤

M***a
verifed buyer
23 Jun 2021

Very nice necklace, good communication with store and much faster arrival than expected

S***i
verifed buyer
22 Jun 2021

The parcel came to Kiev for 14 days, the goods are very high quality, everything is written without mistakes and in Russian language. I recommend the store and his product!

A***a
verifed buyer
17 Jun 2021

Great Collar. Engraving is happy, as requested, made in Russian language. Collar with a reflective strip, which is also a plus. In size for a cat is excellent, there is still a stock. Fast delivery, to the Vologda region 11 days before the appointed time. Thank you to the store for the quality and efficiency!

Customer
verifed buyer
16 Jun 2021

muy bien, aunque la plaquita no quedo centrado el nombre y número, de más hay esta bien

N***a
verifed buyer
15 Jun 2021

Delivery 2 weeks, good work, leather, engraving also quality

K***a
verifed buyer
10 Jun 2021

Ordered on May 19, received June 10. Great Collar. Good qulity. I put on cats at once, they do not interfere. It is fastened reliably. The plate bent slightly, so that they were more convenient.

E***n
verifed buyer
8 Jun 2021

Quality is very good, very nice to get a good item. I recommend the store and the goods.

P***a
verifed buyer
4 Jun 2021

Muy buena calidad. La grabación perfecta y el envío rápido. El único problema es ahora intentar ponérselo a mi gato!

L***a
verifed buyer
30 May 2021

Excellent collar, good quality, I advise

C***a
verifed buyer
28 May 2021

It's nice more with the badge, it came fast, I was wrong about the size but it's not the store's fault, I clipped it, put more holes in it and put it My cat weighs 5 kilos 800 grams and is 2 years old.

M***a
verifed buyer
26 May 2021

Shipping fast. Collar as in the photo. On the Cat 3 kg 1 year came up size s.

J***a
verifed buyer
26 May 2021

Ватрушка довольная.

E***v
verifed buyer
24 May 2021

Wonderful collars. Also reflective.

J***a
verifed buyer
21 May 2021

I really like these collars. For the second cat ordered, and again 2 phones can be added to the engraving.

S***a
verifed buyer
18 May 2021

Excellent, it came for a month, as in the picture. I'm happy.

D***A
verifed buyer
18 May 2021

Article as described, arrived in scheduled time. Highly recommended store.

Customer
verifed buyer
17 May 2021

Engraving isn’t the best, but otherwise good value

D***d
verifed buyer
17 May 2021

It came quickly, the engraving is accurate, for the kitten is too massive

M***a
verifed buyer
12 May 2021

Normal collar. The inscription was made without mistakes. The buckle of the truth on the Kitty looks very massive. On the buttons it would be more successful

S***a
verifed buyer
11 May 2021

Beautiful collar, recording came true to that ordered! Highly recommend. Unfortunately my kitten not left I take photo ahahha

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