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Cactus Cat Toys | with Ball Scratcher Posts for Cats Kitten Climbing Tree Cat Toys Protecting Furniture

38 reviews
100% of buyers enjoyed this product! 1665 orders
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US $6.90 Standard shipping
15-50 days (to be carried out within 7 working days)
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My WordPress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.gartenpets.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

38 reviews
100% of buyers enjoyed this product!
5 stars
(38)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
S***n
verifed buyer
11 Jul 2021

Super I recommend it is really cute

A***a
verifed buyer
8 Jul 2021

Sensational, neatly made cat tree cat. Shipping to Poland Express.

Customer
verifed buyer
29 Jun 2021

I loved it and my friends too! It's great and fast shipping

J***j
verifed buyer
25 Jun 2021

Trop contente il est super

K***r
verifed buyer
23 Jun 2021

Good quality, very cute! Easy to Assemble. Parcel received in 1 week

O***—
verifed buyer
23 Jun 2021

Delivery on time, the item exactly matches the description.

Customer
verifed buyer
22 Jun 2021

great product! fast delivery! You should make an even bigger one. Mine is size L but the cats like to climb very high

B***e
verifed buyer
21 Jun 2021

I received the parcel in less than 3 days! The claw is great!

S***ラ
verifed buyer
18 Jun 2021

My cats love it! Fast delivery and very easy to assemble.

G***r
verifed buyer
17 Jun 2021

Ho preso un tiragraffi taglia M. È piccolo e molto carino. Mi piace :)

Customer
verifed buyer
14 Jun 2021

Karem says I'm fast, I never saw a cactus so perfect to scratch and destroy, I like its texture to bite and vent my rage because of my Karem-forced chastity My sister Cleopatra goes from the cactus as if a lemon is treated, but I'm cool with it.

E***r
verifed buyer
14 Jun 2021

Great! Great! Very nice and good quality I recommend

F***l
verifed buyer
11 Jun 2021

I received the claw without any packaging attached photo, without address I do not know how he did to reach me, without losing any parts... But apart from that I am very satisfied

J***e
verifed buyer
10 Jun 2021

Perfecto, tal cual se describe y entrega muy rápido.

J***z
verifed buyer
9 Jun 2021

My cat loves it!! Great quality and got here within 10 days, love it!

Customer
verifed buyer
7 Jun 2021

Awesome Thing! Perfectly fit into the interior. Colors are not poisonous, the cat fell in love with cactus at first sight. The goods are worth every penny. I advise everyone!

K***k
verifed buyer
5 Jun 2021

Excellent. My cat adores it. The design is stable, the bottom is heavy. Quality is good. Fast shipping. Thank you

C***i
verifed buyer
19 May 2021

Perfect! Arrived in advance!

S***D
verifed buyer
17 May 2021

Topissime Cactus dommage pas de photo avec mon . j'espère qu'il lui plaira

S***m
verifed buyer
7 May 2021

Super easy to assemble and cute.

Customer
verifed buyer
6 May 2021

Fast delivery by FEDEX. Cat scratcher looks nice and tough.

A***y
verifed buyer
4 May 2021

Cats like it does move a bit when scratching so have put some non slip mat under it.

M***l
verifed buyer
29 Apr 2021

Waauw. Very cool and firmly. With both soft fabric as krabtouw errond. Big fan here.

G***v
verifed buyer
24 Apr 2021

Прикольный кактус Сделано довольно хорошо и доставка и упаковка -словом понравилось и мне и котам)))

N***i
verifed buyer
21 Apr 2021

Very nice!! And easy to assemble.

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